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Shipping and returns

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Shipping and returns

SHIPPING AND RETURNS

Shipping:

We ship within Europe and to some countries outside like USA, Australia, Russia, Canada for example.  At this moment we do not ship worldwide but only to big countries due to our base in Czech Republic.

If you are from Czechia or Slovakia – shop in CZK (Czech version of the site)

Orders are shipped from Czech republic within 3 business days after your order.

If you live outside European Union, international shipments may be subject to import taxes, duty and custom fees and are responsibility of the recipient.

Orders are shipped via Czech post (non trackable) outside Europe, DPD or GLS depending on the country of delivery. Please allow 5 – 10 working days for delivery

Shipping to:

Austria, Bulgaria, Germany, Hungary, Poland and Ukraine for 5

Other European countries – flat rate 15

Belarus, Belgium, Croatia

Denmark, Estonia, Finland

France, Greece, Ireland, Italy

Latvia, Lithuania, Luxembourg

Moldova, Monaco, Netherlands

Norway, Portugal, Russia

Serbia, Slovenia, Spain

Sweden, Switzerland,United Kingdom

Rest of the world – flat rate 15€ – untracked

USA, Canada, Australia (For other countries please write us an email)

Kireina is not responsible for any lost or damaged merchandise when shipping international.

If you have any further questions email us at Info@kireina.com

Returns: bikini must be:

Unworn and unwashed

With official tag on

Returned upon 14 days since received

SALE ITEMS are non-returnable – We only accept exchange in Size, Colour and Style (please check size guide or email us to know your size)

Orders must be returned within 14 days from the day you received it.

Please note that customers are responsible for return shipping cost

We do not offer refunds for incorrect sizing or change of mind

If you believe you have received a faulty item, please email us at Info@kireinabikini.com prior to returning your item

 

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